Discover how good HR practices can support organisations and their people
HR professionals look after the greatest creators of value (and risk) in organisations: their people.
On this five-week course, you’ll be introduced to the practice of HR, and develop essential skills to help further your career.
You’ll learn what HR means and how it helps organisations achieve business goals and strategic objectives.
Unpack workforce planning in human resources
You’ll delve into the evolution of the HR profession to understand which of the current practices are the most effective.
You’ll also explore the basic principles of workforce planning to ensure your organisation has the right people. Within this, you’ll understand employee recruitment to help bring people into the organisation, and retention to help ensure they stay.
Discover how you can lead performance management
Finally, you’ll find out about performance management, including reward and recognition, to improve employee engagement and support people in achieving goals.
Learn from the experts at the CIPD
By the end of this insightful course from the CIPD, you’ll have a deeper understanding of how to be an effective HR professional and have the skills to start a successful career in human resources.
Syllabus
Week 1
What HR means
Getting started
During this week we’ll answer some of the questions we know learners have and which will set up the learning, starting with the question ‘What is HR?’
HR professionalism
Discover why those working in HR should always act professionally, and what is meant by HR professionalism.
Week 2
HR practice
The evolution of the HR profession
There are many different, and sometimes contradictory views of HR. Let’s look at why this is the case, and how HR can differ from organisation to organisation.
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What does good HR practice look like?
We’ve seen that the way in which HR operates is very much dependent on the surrounding context. So, we need to develop a more holistic approach to defining great HR practice.
The importance of data
The decisions we make as HR professional affect people’s lives. Let’s have a look at the data we’re able to collect and use to inform those decisions and how to ensure we doing so in a lawful and ethical way.
Impact of great HR practice
We’ve seen what great HR looks like. Now, let’s look at some examples of how HR professionals have been able to use this to create meaningful change within their organisations.
Week 3
People and strategy
People matter
During this week we’ll explore how and why people are essential for organisational success, and how HR supports this through helping the organisation achieve its strategy through the people who work for it.
Strategy
In this activity we will look at organisational strategy and HR strategy before going onto People Strategy through workforce planning. We will see what each one consists of, and how they relate to their organisation.
Workforce planning
Here we explore why it is important to plan your workforce, and how this planning helps enable your organisation to meet its needs and objectives now and in the future.
Week 4
Performance, engagement, reward and recognition
Getting the best from yourself and others
An introduction to performance at work, characteristics and effective conversations. Breaking performance down into three components that encourage personal change.
Performance management conversations
How to have effective performance management conversations, and support managers in bringing the best out of their teams and build engagement in colleagues.
Employee engagment
What employee engagement is, why it matters, and how to build it
Reward and recognition
What reward and recognition are (financial and non-financial) and how it ties into performance management
Week 5
Recruitment
Tying it all together
This week we are going to explore Recruitment. Why it is so important to HR professionals, and what you can do to help get it right. Then we’re going to look back over the learning you’ve completed, and at what you can do next.
Bringing people into the organisation
In this activity we’ll look at bringing people into the organisation, and why they may wish to join in the first place.
HR profession – recap
A recap on how professionalism underpins all the fundamentals that have been learned, and how to gain continuing support and guidance during your career.
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
Describe HR Professionalism and demonstrate an understanding of its importance to people and organisations
Apply basic principles of workforce planning, including recruitment and retention
Demonstrate understanding of performance management and how to get the best out of people
Describe the role of HR in supporting an organisation in meeting its strategy and objectives
Who is the course for?
This course is designed for new or aspiring HR professionals, but may also be of interest to people responsible for people operations.
Who will you learn with?
Sarah Davis
I'm Head of Partnerships for CIPD Middle East. A Chartered CIPD Member with an MBA from Henley Business School the scholarship for 2003 and a MA in Personnel & Development from Westminster University
David D'Souza
Described as “one of the UK’s most influential HR and workplace commentators”, David is the CIPD’s Membership Director and a respected speaker, writer and expert on progressive HR & business practice.
Steve George
Steve is the CIPD’s HR Content Manager and has over 15 years’ experience in developing online training for some of the world's top brands and HR teams. Twitter: @steveglearning
Who developed the course?
CIPD - Chartered Institute of Personnel and Development
The CIPD is the professional body for HR and people development. The registered charity offers professional training and accreditation for those working in HR and learning and development.
